Skip to content

Shipping

Order Processing

  • Orders are processed and shipped within 1-3 business days, subject to stock availability
  • You will receive a confirmation email when your order is placed
  • A second email with tracking information will be sent once your package is shipped

Shipping Options Standard Shipping (Australia Post)

  • Cost: $11.00
  • Estimated delivery: 2-6 business days*

Express Shipping (Australia Post)

  • Cost: $15.00
  • Estimated delivery: 1-3 business days*

*Delivery times are estimates only and begin from the dispatch date. Actual delivery times may vary based on your location and circumstances beyond our control.

Tracking Your Order

  • All orders include tracking at no additional cost
  • Tracking number will be provided via email once your package is shipped
  • Track your package at auspost.com.au using your provided tracking number

Additional Information

  • We ship from Tweed Heads, NSW
  • Orders are not shipped on weekends or public holidays
  • For rural or remote areas, delivery times may be longer
  • P.O. Box delivery is available
  • We are not responsible for delays caused by Australia Post or circumstances beyond our control

Delivery Notifications

  • Australia Post may leave your package in a safe place if no one is available to receive it
  • For units/apartments, packages may be left at your building's designated delivery area

International Shipping

  • Currently, we only ship within Australia

Cut-off Times

  • Orders placed before 2 PM AEST on business days will be processed the same day (stock permitting)
  • Orders placed after 2 PM AEST will be processed the next business day

Missing or Lost Packages

  • If you haven't received your package within the estimated delivery time, please:
    1. Check the tracking information
    2. Contact Australia Post with your tracking number
    3. Contact us if you need additional assistance

Contact Us

For any shipping-related queries, please email us at sales@dentureessentials.com.au