Denture Essentials Australia Privacy Policy
- Introduction At Denture Essentials Australia, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
- Information We Collect When you make a purchase or create an account with us, we collect personal information necessary to process your orders and provide our services. This includes your name, email address, shipping address, telephone number, and order history. For payment processing, your financial information is collected and processed securely through our payment provider.
- How We Use Your Information Your personal information is used primarily to fulfill your orders and provide customer service. This includes processing payments, shipping products, sending order confirmations, and responding to your enquiries. With your consent, we may also send you promotional emails about new products, special offers, or other information we think may interest you.
- Information Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed through secure, encrypted channels, and we do not store complete credit card details on our servers.
- Information Sharing We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, subject to confidentiality agreements.
- Third-Party Services Our website may use third-party services such as payment processors and shipping providers. These services have their own privacy policies governing the use of your information. We recommend reviewing their policies to understand how they handle your data.
- Cookies and Tracking Our website uses cookies to enhance your shopping experience and analyse website traffic. These cookies collect anonymous information about how you use our site. You can modify your browser settings to decline cookies, but this may affect some website functionality.
- Marketing Communications If you have opted in to receive marketing communications, you can opt out at any time by clicking the 'unsubscribe' link in our emails or contacting us directly. We will process your request promptly.
- Access to Your Information You have the right to access your personal information held by us and request corrections if necessary. To protect your privacy, we may require verification of your identity before providing this information.
- Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Changes to Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
- Contact Us If you have questions about this Privacy Policy or would like to access your personal information, please contact us at:
Denture Essentials Australia
PO Box 777
Tweed Heads NSW 2485
Email: sales@dentureessentials.com.au
Last Updated: 13th January, 2025